We are sanitized and open for business!
To our Pinballz guests,
Like so many of you, we have spent the last several days and weeks learning about the coronavirus (COVID-19) and how it is impacting our world. For Pinballz, that means understanding how it affects our employees, customers and community at large, and then making the necessary adjustments to our work and operations.
We have one simple objective that guides us: keeping you and our employees safe. This has been at the center of our conversations every step of the way. With that in mind, we have made several moves in our business in response to the threat of the coronavirus.
We have already ramped up cleaning services at our stores and added to our existing hand sanitizer at the front entrances and at all cash registers. Sanitizing wipes are near game clusters and counters so that employees can keep them continuously cleaned.
We are closely following the Centers for Disease Control’s (CDC) guidelines and recommendations on the steps we can take to help prevent the spread of the virus. We have shared specific instructions with our employees on the importance of washing their hands and staying home if they feel sick or are returning from an area of the world identified as posing a coronavirus-related risk. Per CDC recommendations, we will ask employees who have traveled to such locations or have been exposed to others who have traveled to such locations to self-quarantine for 14 days.
We continue to monitor the sanitation of our food and beverage operations, and all attractions will receive additional cleaning schedules throughout the day.
Many of our guests have scheduled birthday parties, and our business customers have scheduled their corporate parties. Our facilities remain available for your party and event, but if you have any concerns, we will be happy to partner with you to reschedule your event at no additional cost. Simply call one of our locations and we will take care of it.
We will continue to closely monitor the situation and do all we can to protect you and our employees.
At this time, all three Pinballz locations (Lake Creek, Arcade, and Kingdom) are fully open for business during normal business hours, as are all games, attractions, food, and beverage operations. We hope you choose to visit us and keep Austin businesses going strong during these confusing times.
Darren and Mikki Spohn – Owners